Game optimiser not active

[Emanneercs]

I have activated game optimiser through the Telstra App a few times over the last 2 days. The order tracker shows the orders as completed, however, in the router it says not active. Is there anything more I need to be doing to activate?

[Emanneercs]

Modem Information

Serial No

CP1841UA4PA

Firmware Number

18.1.c.0543-950-RA

Modem Make Model

Technicolor DJA0231

[NdFraser]

@deanmanners Could you take a look please?

[deanmanners · Accepted solution]

Hi @Emanneercs, try again now it should be showing active.  Apologies for the trouble, not quite sure why but your modem was being a little stubborn in accepting the activation status 

[Emanneercs]

Thank you for speedy solution, it is now showing active.