tom15
Level 1: Cadet

Game optimiser not available on nbn ultrafast plan

Answered

Hi just wanted to know why this isn’t available on the ultrafast plan.

 Thanks

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deanmanners
Telstra Products & Services Team
Telstra Products & Services Team
Accepted Solution

Re: Game optimiser not available on nbn ultrafast plan

Hi @tom15, we dont offer Game Optimiser on Ultrafast as the hardware processing on the current modem's tops out at about 500Mbps when full packet prioritisation and inspection is enabled.  All the other features work fully, but we didn't want to risk impeding customers potential maximum broadband plan speeds on the top end Ultrafast plan.

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2 REPLIES 2
NdFraser
Game Optimiser Expert
Game Optimiser Expert

Re: Game optimiser not available on nbn ultrafast plan

That's something Telstra will need to explain, I'll ask the team and get someone to get back to you. 

deanmanners
Telstra Products & Services Team
Telstra Products & Services Team
Accepted Solution

Re: Game optimiser not available on nbn ultrafast plan

Hi @tom15, we dont offer Game Optimiser on Ultrafast as the hardware processing on the current modem's tops out at about 500Mbps when full packet prioritisation and inspection is enabled.  All the other features work fully, but we didn't want to risk impeding customers potential maximum broadband plan speeds on the top end Ultrafast plan.

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