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Arkhon
Level 2: Rookie

Hi, I placed an order on Tuesday for the All Access Xbox Series X, and when I got the confirmation email, it was showing an old address on the order I have not lived at for several years, which is not showing in Telstra 24x7. (I don't know how or why ...

K1960
Level 1: Cadet

When do we get delivery of product if we order now

Reecetafarian
Level 1: Cadet

I placed a pre-order for the 2nd wave of XBOX Series X consoles on Wednesday 17th October and received a confirmation email. However when I go to check the status of my order there is no record of it on my account and the order number I received (for ...

Yellow46
Level 2: Rookie

Hi there, I had an order with the confirmed order number and the products showing in My Telstra Account. I then got an email saying I requested it be cancelled, I didn't, as well as a bill for the xbox, that hasn't been shipped yet. I've tried to con ...

BORMo
Level 1: Cadet

Hi Folks, Given Microsoft's partnership with Telstra over "Xbox All Access", does anyone know if Telstra Plus rewards will include Xbox Series X expandable storage cards, as a redeemable item in their online shop? Can Telstra Plus even be contacted, ...

Liza71
Level 2: Rookie

OK so this is the only area where I can think to ask as there doesn't seem to be anywhere else. 5hrs on a chat.  Took them half an hour to read and reply each time I sent a message.  Ridiculous!! Don't know how or why Telstra would think this would b ...

Imagine_
Level 2: Rookie

Hi, I have preordered the Xbox Series X and was successful for wave 1. I received a confirmation email immediately when I initially signed up. And then I received another email tonight again which seems a bit more official. However, on both my addres ...

junkdcr
Level 1: Cadet

Seems a few people are having this issue but from following the advice listed I still have not been able to change the pre-order address on my Xbox All Access order.  I have tried calling (directs me to use the myTelstra app and hangs up), messaging ...

gothioso
Level 1: Cadet

I ordered at 807 this morning and got a confirmation email with a reference no which is not valid on the Telstra tracker, even on the phone and via Telstra chat they cant find the order no, so it seems I am not getting any xbox series x, very stresse ...

Steviolololz
Level 2: Rookie

@telstra this is getting ridiculous. I literally can’t get anyone on the phone, live chat, Twitter, Facebook, CrowdSupport or product review to respond to my questions...do you guys have customer service reps anymore?Can’t get any answers at all abou ...

Arkhon
Level 2: Rookie

Hi, I placed an order on Tuesday for the All Access Xbox Series X, and when I got the confirmation email, it was showing an old address on the order I have not lived at for several years, which is not showing in Telstra 24x7. (I don't know how or why ...

K1960
Level 1: Cadet

When do we get delivery of product if we order now

Efun
Level 2: Rookie

I went through early this morning to Pre-order my Xbox Series X as part of Wave 1.I followed all the steps and got the confirmation number, however I didn't write it down, expecting that I would get this confirmation number as an email. It's now been ...

KaosS
Level 2: Rookie

Hey guys, I cannot play online games on my PS4 since yesterday as when i connect my PS4 to the internet, everything seems to be normal but it takes an unusually long time to find my NAT type which comes up as NAT type 2. It says that my router does n ...

BORMo
Level 1: Cadet

Hi Folks, Given Microsoft's partnership with Telstra over "Xbox All Access", does anyone know if Telstra Plus rewards will include Xbox Series X expandable storage cards, as a redeemable item in their online shop? Can Telstra Plus even be contacted, ...

Steviolololz
Level 2: Rookie

@telstra this is getting ridiculous. I literally can’t get anyone on the phone, live chat, Twitter, Facebook, CrowdSupport or product review to respond to my questions...do you guys have customer service reps anymore?Can’t get any answers at all abou ...

Steviolololz
Level 2: Rookie

So I’ve spoken to live chat about my Xbox all access order and over the phone and while they all say “we have your order” no one can confirm if it’s provisioning with no issues, pending, anything specific. Any help from anyone?

Undertale
Level 2: Rookie

I ordered the Xbox Series X All Access package this morning and after completing the process, the system sent me to set up Direct Debit, so I did that and then .... nothing. My account shows no order processed, but I received the order confirmation e ...

JoshT97
Level 1: Cadet

Hi There,

I recently pre-ordered the Xbox Series X and after a confirmation email today, it has it as delivered to an old address in South Australia. I am currently in Melbourne and am hoping to find a solution to get it changed. Is there a possibilit ...

Jones04
Level 1: Cadet

Can I order 3 Series X consoles with the current deal on? I obviously want one for myself, but I also want to get them for my kids as we all play online together.

Phoenix12760
Level 1: Cadet

When I placed my order I ordered an extra controller with my xbox and only the xbox got delivered, no extra controller to be seen. Of course trying to get in touch with Telstra has been a nightmare and now I have no idea what to do. 

Rickys69
Level 1: Cadet

Just want to know tge pay out figure for my xbox 

MinniB
Level 1: Cadet

Hello, I have PS4 and for a week now network games and levels have been opening for a very long time, and I noticed that in the browser some sites open for a long time or do not open at all, in any case I have prepared a list of games and sites that ...

Koaley
Level 1: Cadet

I have brought test drive unlimited from BigPond Games Shop but have lost the activation code does anybody know if you  can still can get this back from BigPond. Is there a digital copy on the web.  

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