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Meski
Meski
Level 1: Cadet
a week ago

Pixel 4a available from Telstra?

I'm on a lease update model, interested in updating to the 5g 4a 

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stephenlg
stephenlg
Level 1: Cadet
a month ago

Calls Hangup in 2036

Just switched to Telstra from Vodafone and calls continually hangup on Pixel 4 XL.  Vodafone did not have this problem.  Thought I would step up to better quality?

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PeterK52
PeterK52
Level 2: Rookie
a month ago

Linking Telstra Mobile Number to Google Home won't persist

Hi there, I go throught he process of linking my Telstra pre-paid service to my Google Home Mini, and I get to the step where you click on "Telstra" to link the service. After I enter the number I get the response that I successfully linked my servic ...

  • 135 Views
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john921
john921
Level 1: Cadet
June

Pixel 4xl - phone randomly shutting off and battery percentage stuck at 50%

My Pixel 4XL has started randomly shutting off recently, I believe after reading pixel support forums that i have a faulty internal battery connector - I can turn my phone off my pressing down semi hard on the glass about 1 inch from the bottom. batt ...

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WimD
WimD
Level 1: Cadet
June

Pixel4 out of stock

How can I be notified when Google Pixel4 64GB White is in stock to order?

  • 143 Views
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Gravelman
Gravelman
Level 1: Cadet
May

Pixel 4 delivery delay

Placed order for a new Pixel 4 on 28th April and received a confirmation email. Got another email on 8th May saying a 10 day delay. Multiple messages with online consultants on the chat service that always end with Telstra saying they have no idea wh ...

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msr13
msr13
Level 1: Cadet
June

RCS on Pixel 3a stopped working last couple of days.

In the last couple of days RCS chat messages have stopped going through on my Pixel3a. The message just hangs there and doesn't go through. If I change back to "use SMS/MMS only" for the intended recipient the message goes through. Any ideas as to wh ...

  • 111 Views
  • 0 Replies
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Zorba23
Zorba23
Level 1: Cadet
June

Need a replacement sim

Need to get a replacement SIM card for my new mobile service

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1212123
1212123
Level 1: Cadet
May

Terrbile signal

My cell phone signal is very, very bad, most of the time it is in no signal or weak signal state. I can’t make phone calls or use internet, but I still have to pay $ 60 a month. I live near Sydney Airport, this is not a very remote place. Why?

  • 173 Views
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baudwalker
baudwalker
Level 1: Cadet
May

Telstra Mobile outage

There seems to be no service where I am in Bellingen

  • 114 Views
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Miller10
Miller10
Level 1: Cadet
December

Google Pixel 4 price drop

Anyone know the pricing cycle of phones and when their price drops? I'm looking to get a pix 4.

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RodneyAlan
RodneyAlan
Level 2: Rookie
November

Pixel4xl redeem nest

Hii purchased a pixel4xl from jb hifi but they didn’t have it in stock so it was posted to me by Telstra minus the Google nest offer how do I redeem this offerthanks

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sam982
sam982
Level 1: Cadet
April 2019

pay out contact

hi, I was wondering how much it would cost me to pay off my phone and cancel the current plan? Thanks

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ShaddySa
ShaddySa
Level 2: Rookie
January 2019

Pixel 3 Poor Call Quality

I've had the Pixel 3 from Telstra since November now and everyone I speak to on a phone call, regardless of where I am, complains that I'm breaking up and that they cannot understand what I'm saying. It is the same problem when I use the USB C headph ...

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mac_bridie
mac_bridie
Level 2: Rookie
September 2018

Google Pixel 2 XL battery draining

Is anyone else having a their battery drain really quickly after doing the Android 9 update ? I don't have any new apps or anything new about my phone but the battery is only lasting 3/4 of the day since the update. Any ideas ?

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cvex
cvex
Level 3: Gumshoe
October 2018

RCS/Chat Features never finishes setup process

Having an issue with a Google Pixel XL running Android Pie and a Telstra Pre-Paid SIM (with a ported number, if it makes any difference) - I have the option in Android Messages to use Chat Features (RCS), but when I go to enable it, it takes me to th ...

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JB951
JB951
Level 1: Cadet
September 2018

Unable to connect VPN via Telstra on Android

Hi, when I use my Google Pixel 1 as a hotspot for my laptop, I'm unable to connect to my work's VPN. However, I can connect to the web etc. It's definitely a problem with the VPN settings on the phone using the Telstra network as any other Wi-fi netw ...

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dmusp1
dmusp1
Level 1: Cadet
August 2018

Pixel 2 XL Accidental Damage Repair Process

My Pixel 2 XL has a cracked screen. I know I can take it to independent repair shops but I'd like to know the process of repairing it through Google via Telstra.

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realgrid
realgrid
Level 2: Rookie
March 2018

Bluetooth

No matter what I try I find that my new Pixel 2 XL will not pair and connect with my standard issue radio in my 2015 Toyota Corolla. My old Microsoft Windowsphone  had no problem, and when I recently tried my sons iPhone 7 I connected it in less than ...

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Hadouken
Hadouken
Level 2: Rookie
January 2018

Google Pixel 2 using data while on wifi

Hi,

I have contacted Telstra technical services regarding this issue. The resolution was to return the phone for a new one. However I am not entirely sure if this will fix the issue.

The issue I am experiencing is, while I am connected to WiFi, my phon ...

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stephenlg
stephenlg
Level 1: Cadet
a month ago

Calls Hangup in 2036

Just switched to Telstra from Vodafone and calls continually hangup on Pixel 4 XL.  Vodafone did not have this problem.  Thought I would step up to better quality?

  • 76 Views
  • 0 Replies
0 Kudos
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More
PeterK52
PeterK52
Level 2: Rookie
a month ago

Linking Telstra Mobile Number to Google Home won't persist

Hi there, I go throught he process of linking my Telstra pre-paid service to my Google Home Mini, and I get to the step where you click on "Telstra" to link the service. After I enter the number I get the response that I successfully linked my servic ...

  • 135 Views
  • 0 Replies
0 Kudos
Like
More
WimD
WimD
Level 1: Cadet
June

Pixel4 out of stock

How can I be notified when Google Pixel4 64GB White is in stock to order?

  • 143 Views
  • 0 Replies
0 Kudos
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More
msr13
msr13
Level 1: Cadet
June

RCS on Pixel 3a stopped working last couple of days.

In the last couple of days RCS chat messages have stopped going through on my Pixel3a. The message just hangs there and doesn't go through. If I change back to "use SMS/MMS only" for the intended recipient the message goes through. Any ideas as to wh ...

  • 111 Views
  • 0 Replies
0 Kudos
Like
More
1212123
1212123
Level 1: Cadet
May

Terrbile signal

My cell phone signal is very, very bad, most of the time it is in no signal or weak signal state. I can’t make phone calls or use internet, but I still have to pay $ 60 a month. I live near Sydney Airport, this is not a very remote place. Why?

  • 173 Views
  • 0 Replies
0 Kudos
Like
More
baudwalker
baudwalker
Level 1: Cadet
May

Telstra Mobile outage

There seems to be no service where I am in Bellingen

  • 114 Views
  • 0 Replies
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CommandoRoll
CommandoRoll
Level 1: Cadet
May

Mobilenet Messagebank - Time of day greeting

Not really specific to Android, but I had to choose something and seeing as I'm using a Pixel 4 ... Anyway, is there any way to set time of day specific greetings in Messagebank? So during business hours I have something more formal and outside of bu ...

  • 205 Views
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baudwalker
baudwalker
Level 1: Cadet
April

Swap my existing pre paid SIM for an eSIM on my pixel 3a

can I swap my existing pre paid SIM for an eSIM on my pixel 3a?

  • 222 Views
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TelstraCustome1
TelstraCustome1
Level 1: Cadet
April

Post-paid Mobile Plan

Hi, I ordered a new plan, transferring my pre-paid to post paid, last week. I activated it and got a confirmation saying my new mobile plan should be activated in 4 hours. That was a week ago. I really need data for the unexpected move to working fro ...

  • 230 Views
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Minnah
Minnah
Level 1: Cadet
April

No Visual Pixle 4

After 20+ years with Vodafone switched to Telstra and bought the latest pixel4 and  find out there is no visual voicemail for google pixel!! Very disappointing especially That it seems being a known shortfall for a few years now and nothing has been ...

  • 132 Views
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