I bought a pixel 5 from google, sync data from my pixel 2, put the telstra sim in but cant get any 5G reception tried bodni junction, camperdown, kings cross...the map says %G should be there. 5G is my prefered network in settings
My Google Pixel 4 hangs up when my call is transferred. Eg. I would call the local doctors clinic to book an appointment. When I get transferred to the right department, the call is terminated right away. I tried another sim in my Pixel 4, same issue ...
For years, when I received a voicemail it would be sent as an MMS so I could listen to it directly on my phone (Pixel 3): I recently had to do a change of ownership for my Telstra account (from business to personal account) which required getting a n ...
I get no voice service in 4g only areas and an error text message stating the device does not have 4g calling switched on. There is no such option and Telstra website just says to update android, it is.
Hi, I ordered a new phone over 2 weeks ago and it said that it would only take up to 7 delivery days to arrive. However, I have still not been sent an email with the delivery details, and only have the invoice in my emails. I have also haven't heard ...
Hi Folks, If anyone has a PREPAID Pixel 4a with VoLTE enabled and working please can you let me know. Do you have a VoLTE settings option? Simple test. Make a call when phone shows 4G. If it falls back to 3G/H+ (not 4G) VoLTE is not functioning. Phon ...
Hi, Recently signed up with Telstra and ported my number from Optus. Phone is Pixel5 so it has 3G, 4G and 5G option. I noticed that inside the home the reception is very low (either 3G, 4G and 5G) and i get call drop-outs. I tried talking to the som ...
Hi Everyone I have recently purchased a Google Pixel 5 Android phone and would like to be able to read my bigpond.net.au emails from this phone. I used to be able to read my emails on my old Samsung phone but unfortunately the App I downloaded on th ...
I have updated my plan to the Google Pixel 5 with the Redeemable Hub Max.The code never came through and I have now contacted support 5 seperate times over 2 weeks with no code and no resolution. It is a joke and this online only support is terrible, ...
I have pre-ordered a Black Google Pixel 5 on the 13rd October, up until now (17/11) the tracking is still showing as "In Progress" while the stores already have them in stock. Last Friday, I rang them up multiple times and luckily at one time I got t ...
Ordered Pixel5 on Oct 30. Didn't receive google Nest promo code. Even after multiple follow ups there is no update. Anyone successful in getting a google Nest code after purchasing Google Pixel5 ?
Promo code not provided for Supply of free Google Home Nest Hub with purchase of Pixel 5 phone within 7 business days of connection of phone to Telstra network. One follow up has not been successful.
Evening all, I recently had my Google Pixel 4XL encounter what seems to be a common problem after some research, I organised Telstra to send my phone away for repair/warranty, the staff in store mentioned that a minor crack beside my camera lenses c ...
I had an iphone for one month and now with Android 11 my voicemails do not come to my messages. It just says chat feature unavailable. I have reset messages, carrier services and still says unavailable. How do I fix this ?
Hi, I am in Adelaide city and as of about 2 hours ago my Google Pixel 5 will not connect to Telstra service (either the internet or cell service) I cannot get onto Telstra customer service as my phone wont connect and their chat keeps telling me to ...
On Friday Dec 11 my Pixel 4 stopped making voice calls with HD Voice (VoLTE). I have inserted a physical Telstra SIM card from another phone into my Pixel 4 and HD Voice functioned normally via the physical SIM. Has anyone else encountered this? The ...
I have just upgraded (questionable) to the Pixel 5. Since activating, my voicemails no longer are playable through my SMS. Rather I'm having to dial 101 to listen to a new voicemail.Anyone know how to change the setting so when I receive a voicemail ...
Hi,Can anyone help me out. I've just received a pixel 5 and having issues with it charging wireless on my car charger. I have tried without a case and still same issue, tried a different QI charger, tried a high USB output and still the same.When I ...
I purchased a new Pixel 5 yesterday and all data transferred except RCS messages. I hace contacted Samsung and Pixel but no solution. Anyone else having a similar issue?
Hi, After countless chats on Telstra and still unable to get anywhere I thought I would post here. I received an email from Telstra on the 10/11/20 in regards to pixel 5 blue tick removal- giving us the option to either1- keep phone2- return phone an ...
When some people call, they tell me that they don't hear any indicator that the phone is ringing. I hear the ringtone, but they hear nothing until I pick up. Any ideas? Tested from my wife's phone and she hears a ringtone.
I purchased a new Pixel 5 yesterday and all data transferred except RCS messages. I hace contacted Samsung and Pixel but no solution. Anyone else having a similar issue?
It feels quiet frustrating that if you are a prepaid customer, there is absolutely no support apart from Codi who can do nothing useful other than bring up some URL's which you already have gone through a 1000 times. I ordered a phone through Telstra ...
The standard retail Google Pixel 5 is dual SIM with a SIM card and eSIM however I was speaking to a person on Telstra Live Chat about pre-ordering the phone and they told me that Telstra will be selling only a single SIM version of the phone. Is that ...
Hii purchased a pixel4xl from jb hifi but they didn’t have it in stock so it was posted to me by Telstra minus the Google nest offer how do I redeem this offerthanks
I've had the Pixel 3 from Telstra since November now and everyone I speak to on a phone call, regardless of where I am, complains that I'm breaking up and that they cannot understand what I'm saying. It is the same problem when I use the USB C headph ...
Is anyone else having a their battery drain really quickly after doing the Android 9 update ? I don't have any new apps or anything new about my phone but the battery is only lasting 3/4 of the day since the update. Any ideas ?
Having an issue with a Google Pixel XL running Android Pie and a Telstra Pre-Paid SIM (with a ported number, if it makes any difference) - I have the option in Android Messages to use Chat Features (RCS), but when I go to enable it, it takes me to th ...
Hi, when I use my Google Pixel 1 as a hotspot for my laptop, I'm unable to connect to my work's VPN. However, I can connect to the web etc. It's definitely a problem with the VPN settings on the phone using the Telstra network as any other Wi-fi netw ...
My Pixel 2 XL has a cracked screen. I know I can take it to independent repair shops but I'd like to know the process of repairing it through Google via Telstra.
No matter what I try I find that my new Pixel 2 XL will not pair and connect with my standard issue radio in my 2015 Toyota Corolla. My old Microsoft Windowsphone had no problem, and when I recently tried my sons iPhone 7 I connected it in less than ...
I have contacted Telstra technical services regarding this issue. The resolution was to return the phone for a new one. However I am not entirely sure if this will fix the issue.
The issue I am experiencing is, while I am connected to WiFi, my phon ...
Hi all, I was just wondering if the Google Pixel 2 will come with eSIM or not? And whether Telstra One Number will support it or not ? Like the Apple Watch Series 3. Thanks in advance
Hi, ive lost my phone overseas and want to csuspend any use of my phone until I either find it or cancel the plan all together. please help me do this so I don’t incur huge international fees. thank you
My old Samsung is on its last legs and really need a phone for work. Have decided to get Pixel XL 128 Black but have been getting the usual run around by Telstra both online and in store about when I can actually expect to see one turn up. Have been ...
Hi, Can you use Daydream without entering payment method? I've just got the Pixel and trying to use Daydream but can not get past a payment options screen. I'd rather not enter any payment options to avoid and purchases. Cheers.
I bought a pixel 5 from google, sync data from my pixel 2, put the telstra sim in but cant get any 5G reception tried bodni junction, camperdown, kings cross...the map says %G should be there. 5G is my prefered network in settings
I get no voice service in 4g only areas and an error text message stating the device does not have 4g calling switched on. There is no such option and Telstra website just says to update android, it is.
On Friday Dec 11 my Pixel 4 stopped making voice calls with HD Voice (VoLTE). I have inserted a physical Telstra SIM card from another phone into my Pixel 4 and HD Voice functioned normally via the physical SIM. Has anyone else encountered this? The ...
Hi, I've recently upgraded to a Pixel 5 from a Galaxy S8 and was able to make video calls to other Telstra customers using the default phone app. Now to make a video call using my Pixel 5, it wants to use the Google Duo app. Can the Pixel 5 make vide ...
I'd like to keep my number but get it on a nano-sim. I saw on the Telstra forum that "Pre-Paid customers can also have their current Telstra SIMs converted to a Nano SIM at no cost." Could I request that you send one out? Please confirm so I can let ...
Hi there I ordered a Pixel 4XL on Aug 4, order number SBS51203391. Two things: - I have received information about sending my current phone back (I have swap assure) - do I have to send my phone back within the 14 days still despite the fact I haven' ...
HI there all of sudden my Pixel 4 xl wont charge and or turn on now. I've been getting no where with trying to get support through the live chat but codi isn't as smart as he thinks hehe I've tried different wall sockets, cables and even a wireless c ...
Hi there, I go throught he process of linking my Telstra pre-paid service to my Google Home Mini, and I get to the step where you click on "Telstra" to link the service. After I enter the number I get the response that I successfully linked my servic ...
In the last couple of days RCS chat messages have stopped going through on my Pixel3a. The message just hangs there and doesn't go through. If I change back to "use SMS/MMS only" for the intended recipient the message goes through. Any ideas as to wh ...
My cell phone signal is very, very bad, most of the time it is in no signal or weak signal state. I can’t make phone calls or use internet, but I still have to pay $ 60 a month. I live near Sydney Airport, this is not a very remote place. Why?
Not really specific to Android, but I had to choose something and seeing as I'm using a Pixel 4 ... Anyway, is there any way to set time of day specific greetings in Messagebank? So during business hours I have something more formal and outside of bu ...
Hi, I ordered a new plan, transferring my pre-paid to post paid, last week. I activated it and got a confirmation saying my new mobile plan should be activated in 4 hours. That was a week ago. I really need data for the unexpected move to working fro ...
After 20+ years with Vodafone switched to Telstra and bought the latest pixel4 and find out there is no visual voicemail for google pixel!! Very disappointing especially That it seems being a known shortfall for a few years now and nothing has been ...
Re: RR1-2400849995477 ( Telstra resolution request number) I have been with Telstra over twenty years, recently Telstra started to ignore my issues very disappointing.Microphone issue with my google pixel xl that when I am in a call the other party ...
Just purchased a Pixel 3a. Went to Telstra Shop where shop person swapped the sim card from my old "batphone," I put the new phone in my pocket, made no attempt to use it or to download any apps. Nothing! Then within ten minutes or so a message comes ...
I am not satisfied with slow speeds with my 4G service, i pay a premium price and expect much better speeds. I am at Runaway Bay on the Gold Coast. My pixel phone has 4G enabled, rebooted phone several times with latest Android software ect. I insert ...
2x Pixel 2XLs suddenly dont connect to home wifi. Connects to network, No Internet. Works with a 4g dongle and other Wifis. Home wifi connects all other devices with no issues. Have tried:- Forgetting and reconnecting the network- Resetting network s ...
Hi All, So I've had a but of a run around trying to claim my nexus hub through google. What happened was that i entered the promo code for the nexus hub to ship it and it required my phone number which I had to close the app to find. Once I tried to ...
Hi,This seems like a very popular phone in JBHIFI and Telstra SIM combo. I recently upgraded from my Pixel 2XL to this . However, lack of RCS and all incoming pictures coming compressed is dissapointing.