Bob02
Level 1: Cadet

Google Pixel 4 calls going direct to voicemail.

My Google Pixel incoming calls are going direct to voicemail, without ringing....

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TommyR
Support Team
Support Team

Re: Google Pixel 4 calls going direct to voicemail.

Hi Bob02. 

First thing is to go into the setting on your phone, and make sure your voicemail setting are set up correctly. 

If your phone is set to "Do not disturb" most or all of your phone calls will go directly to voicemail. Check to see if the phone has been accidentally put in that mode. 

 

Are you using your phone's call blocking feature? You might be blocking numbers that you want to ring through. You can turn this off in your Android Phone app. 
 

1. Start the Phone app. 

2. Tap the three dots at the top of the screen. 

3. In the drop-down menu, choose "Settings." 

4. Select "Block numbers." 

5. Remove any phone numbers from the list you don't want to send to voicemail immediately. 

 

Disable any call forwarding features

Not all Android phones support call forwarding, but you may be forwarding your calls directly to your voicemail or another number. Disabling any of your phones call forwarding features may resolve the issue
 

1. Start the Phone app.

2. Tap the three dots in the top left of the screen. 

3. Select "Settings" or "Call Settings."

4. Choose "Calls."

5. Tap "Call forwarding." 

6. Turn off any of the four listed options: "Always forward," "Forward when busy," "Forward when unanswered," and "Forward when unreached."


Turn your Bluetooth connection off 

Sometimes, your phone's Bluetooth connection can get confused and think it's connected to a device when, in fact, it's not.
 

1. Pull down the Control Center by swiping down from the top of the screen. 

2. Tap the Bluetooth icon to turn it off completely. 

3. Wait a moment and then tap it again to turn it back on. 

 

Let me know if you still have troubles. 

 

Regards - 

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