Telstra Smart Home

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Someone_Else2
Level 1: Cadet

The web links to the purchase devices page is broken. What is the story? Is it a defunct or soon to be defunct service?

vaguerant
Level 2: Rookie

As far as I can tell, Telstra no longer markets the Telstra Smart Plug, as they're now popping up in third party IT clearance sales. I don't have a Telstra Smart Home subscription or hub, as my home is set up with a Philips Hue hub and lighting. Wher ...

Bazza16
Level 3: Gumshoe

Hi I had a total of 5 smart plugs. 2 of them configure easy enough and they both work. The other 3 just do not get recognised by the Telstra smart home app. I have reset all of them. By holding the pair button when powered off and inserting into powe ...

wagsat12
Level 2: Rookie

Several times over the past week I have received a text message from Telstra telling me there may be an issue with my voice-activated calling service that links my Telstra mobile number to my Google Home device. The message gives instructions to unli ...

DipdyutB
Level 2: Rookie

Google Nest Mini (10,000 points) and Google Nest Mini Bundle (15,000). The features and specifications are the same, then why the difference in points. What is the actual difference between these two?

MrSpok
Level 1: Cadet

Msg “Your phone number is not eligible” when trying to link mobile number to Google Home. I have received several text messages from Telstra over the past week telling me there may be an issue with my voice-activated calling service that links my Tel ...

SRBP
Level 1: Cadet

Are other people having trouble with the Telstra Locator Starter Kit redemption?  I've tried to order one via the Telstra Plus Gold Tier benefit but had some issues initially with delivery address.  I then raised a ticket to get it resolved on 3/8/20 ...

Exgrunt
Level 2: Rookie

I have 4 smart home cameras in my system I am interested to know if I can connect them to a tv to monitor my drive while I’m working in the shed. 

About_to_lose_s
Level 1: Cadet

Since getting my Telstra smart modem 2 none of my wifi smart plugs work.I suspect it is because I now have a 5ghz network instead of a 2.4.Do I have to but all new smart plugs?

Crocsrule
Level 2: Rookie

I'm unable to log into my smart home hub, it has a solid amber (my internet connection is fine, I can also see that the hub is connected to the router), the app returns a message "Login failed. Something went wrong; please sign in again. If the probl ...

DipdyutB
Level 2: Rookie

Google Nest Mini (10,000 points) and Google Nest Mini Bundle (15,000). The features and specifications are the same, then why the difference in points. What is the actual difference between these two?

Sarij
Level 2: Rookie

I am almost ready to give up.Is there a setting on the modem that I need to change, to allow connection for smart globes?I have an NBN modem with wifi running successfully. Google nest, chromecast and 2 Samsung phone all connect without any issue. I ...

Neddy4
Level 1: Cadet

I have had an Alexa Spot for 1 and a half years, at the time I was using a Telstra Smart Home Modem 1st gen, and the Alexa device worked fine. The modem transmitted at both 5 GHz and 2.4 GHz. After receiving the new Telstra Smart Home Modem 2nd gen I ...

Spencer_5
Level 1: Cadet

I am having trouble accessing different web pages through chrome.When I click on the web page, the link redirects me to this page and displays...This page isn’t workingmymodem.modem redirected you too many times. Try clearing your cookies.ERR_TOO_MAN ...

Sward6
Level 3: Gumshoe

I have just moved house and have received a Telstra Smart Modem Gen 2. I am trying to connect both a Ring Doorbell and a Google Home via Wi Fi but both devices can't connect. I have unticked 'Band Steering', turned Modem on / off but still unable to ...

Trigga
Level 2: Rookie

When moving house, do I just pick up my Telstra Smarthome equipment, and re-locate it to my new house, or do I have to do something else to ensure it works?

Trigga
Level 2: Rookie

How long does this service have to be unavailable before refunds/credits apply. It hasn't been working for more than a day, now, and can't get any help from Telstra tech support on the phone. They don't seem to know what it is. Telstra, please advise

Jakey028
Level 1: Cadet

Hello, Is anyone having trouble with logging into the Telstra smart home app, I haven't got any equipment but it just keeps saying login failed. Thanks

James135
Level 2: Rookie

HiI can only link 1 Telstra TV box to Google Home and I have 4 - has anyone been able to add more than 1 Thanks

TheOneRees
Level 1: Cadet

Hi,
I have a Telstra smart home kit and I’m wondering if it is possible to create a shortcut on my iPhone in order to activate/deactivate devices linked to my Telstra Hub. I use a HomePod for controlling every other smart devices but cannot use it to ...

Bazza16
Level 3: Gumshoe

Hi I had a total of 5 smart plugs. 2 of them configure easy enough and they both work. The other 3 just do not get recognised by the Telstra smart home app. I have reset all of them. By holding the pair button when powered off and inserting into powe ...

FrancoCozzo
Level 2: Rookie

As Telstra seem to have stopped "working on" "exciting ideas" for Telstra Smart Home a long time ago, my hopes for a compatible Sengled Smart Light Switch have been dashed, so I’m thinking about buying a Philips Hue hub and Hue Dimmer Switch. I have ...

dax029
Level 3: Gumshoe

HiI have been trying to setup my Google mini so I can make mobile calls through it.The problem is everytime I get to the point in Google Home to input my number I get the following error message: I have been trying to set this up for sometime without ...

Pissedoff64
Level 1: Cadet

I have always enjoyed online chat with Telstra and have always had my queries solved.  But where the heck has online chat gone?  I can only speak to Codithe virtual useless one.  My queries are, I'm moving house to another state.  I went through all ...

Did8
Level 1: Cadet

I am wanting to connect a granny flat to my houses wireless NBN. The granny flat is for a gamer so they need to connect via Ethernet/ Lan. What are the options?

ddc1965
Level 1: Cadet

when do i get my order, used rewards points a few weeks ago to purchase still not received?

Masum47
Level 1: Cadet

Has anyone else got delivered Google Home Hub when you have ordered Nest Hub with 43000 points?

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