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Level 1: Cadet

Cannot login to Telstra Smart Home!

Answered

Hello, Is anyone having trouble with logging into the Telstra smart home app, I haven't got any equipment but it just keeps saying login failed.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Cannot login to Telstra Smart Home!

You need to have an active subscription to Telstra Smart Home to be able to login.

 

You can use the 'take a tour' option to see a demo of it in action

I am Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator

View solution in original post

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1 REPLY 1
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Cannot login to Telstra Smart Home!

You need to have an active subscription to Telstra Smart Home to be able to login.

 

You can use the 'take a tour' option to see a demo of it in action

I am Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator

View solution in original post

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