This thread is now archived and closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
waynejohn
Level 2: Rookie
December 2018
Email alerts
I have my camera set to take and send me a email video clip when the camera is activated in the away mode. I am receiving the email but the video clip is not attached as it used to be what’s wrong?
JWB
Was this helpful?
- Yes it was, thank you
- No, I still need help
Thank you for your feedback
Thank you for your feedback
3 REPLIES 3
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

Level 24: Supreme Being
December 2018
Re: Email alerts
What email program do you use to receive your emails?
Is there a 'show pictures' option at the top when you open the email up?
Is there a 'show pictures' option at the top when you open the email up?
I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.
IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
waynejohn
Level 2: Rookie
December 2018
Re: Email alerts
Outlook
There is no ”show pictures ” option
There is no ”show pictures ” option
JWB
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

Level 24: Supreme Being
December 2018
Re: Email alerts
Try removing and recreating the automation and seeing if it works
If not, give Smart home Faults a call as it may need to be escalated to engineering to investigate why the video's not being sent
If not, give Smart home Faults a call as it may need to be escalated to engineering to investigate why the video's not being sent
I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.
IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
Related Content
-
Not receiving email alerts
Find out more -
Any updates coming soon?
Find out more