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I have my camera set to take and send me a email video clip when the camera is activated in the away mode. I am receiving the email but the video clip is not attached as it used to be what’s wrong?
What email program do you use to receive your emails?
Is there a 'show pictures' option at the top when you open the email up?
I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.
Try removing and recreating the automation and seeing if it works
If not, give Smart home Faults a call as it may need to be escalated to engineering to investigate why the video's not being sent
I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.
Hello