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Level 2: Rookie

Is Smart Home suffering an outage currently, on the Sunshine Coast?

I'm unable to log into my smart home hub, it has a solid amber (my internet connection is fine, I can also see that the hub is connected to the router), the app returns a message "Login failed. Something went wrong; please sign in again. If the problem persists give us a call... Error code 403104". Good luck to anyone trying to call Telstra :-))

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2 REPLIES 2
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Level 1: Cadet

Re: Is Smart Home suffering an outage currently, on the Sunshine Coast?

I have the same issue....does any one know

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Support Team
Support Team

Re: Is Smart Home suffering an outage currently, on the Sunshine Coast?

Not good to read about the smart home issues. Are they still ongoing? If so, you see any outages listed here? https://tel.st/846x9

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