Level 1: Cadet

Moving House with Foxtel & NBN

I have always enjoyed online chat with Telstra and have always had my queries solved.  But where the heck has online chat gone?  I can only speak to Codi

the virtual useless one.  My queries are, I'm moving house to another state.  I went through all the moving house pages and got to the end and its ordered me another white modem which I don't need because I am taking my relatively new one with me.  It was also going to charge me $135 to move my Telstra Foxtel.  I'm not paying $135 to move my Foxtel, why can't that just come with me.  So I tried to find online chat and also tried several times to call Telstra but they keep sending me link to their new My Telstra app.  I JUST WANT TO SPEAK TO SOMEONE!!

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