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Trigga
Level 2: Rookie
November 2019
Answered
When moving house, do I just pick up my Telstra Smarthome equipment, and re-locate it to my new house, or do I have to do something else to ensure it works?
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Level 23: Superhero
November 2019
Accepted Solution
Moving it to a new house is fine, if you're keeping the old modem the hub and cameras will all reconnect. Otherwise if you have a new modem, you can change the WiFi name and password to mimic your old modems and your devices will automatically reconnect.
I work for Telstra, but my opinions are my own and not that of Telstras
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Level 23: Superhero
November 2019
Accepted Solution
Moving it to a new house is fine, if you're keeping the old modem the hub and cameras will all reconnect. Otherwise if you have a new modem, you can change the WiFi name and password to mimic your old modems and your devices will automatically reconnect.
I work for Telstra, but my opinions are my own and not that of Telstras
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Trigga
Level 2: Rookie
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