Trigga
Level 2: Rookie

Moving house

Answered

When moving house, do I just pick up my Telstra Smarthome equipment, and re-locate it to my new house, or do I have to do something else to ensure it works?

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Accepted Solutions
343GuiltySpark
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Moving house

Moving it to a new house is fine, if you're keeping the old modem the hub and cameras will all reconnect. Otherwise if you have a new modem, you can change the WiFi name and password to mimic your old modems and your devices will automatically reconnect.
I work for Telstra, but my opinions are my own and not that of Telstras

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2 REPLIES 2
343GuiltySpark
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Moving house

Moving it to a new house is fine, if you're keeping the old modem the hub and cameras will all reconnect. Otherwise if you have a new modem, you can change the WiFi name and password to mimic your old modems and your devices will automatically reconnect.
I work for Telstra, but my opinions are my own and not that of Telstras

View solution in original post

Trigga
Level 2: Rookie

Re: Moving house

Thanks GuiltySpark

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