Grubsie77
Level 1: Cadet

Phillips Hue purchase

Answered
Am looking at purchasing the Phillips Hue starter pack from Telstra but am just wondering if it can be purchased without needing the Telstra Smart Home hub first.
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Accepted Solutions
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Phillips Hue purchase

They are a separate independant product and the Hue kit contains the Hue Hub so I don't see why not

Something to note though is that Telstra only sells the E27 Edison screw version. If you're looking for B22 (Bayonet) or GU10 (Downlight) versions you will need to get them through a third party
I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
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4 REPLIES 4
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Phillips Hue purchase

They are a separate independant product and the Hue kit contains the Hue Hub so I don't see why not

Something to note though is that Telstra only sells the E27 Edison screw version. If you're looking for B22 (Bayonet) or GU10 (Downlight) versions you will need to get them through a third party
I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator

View solution in original post

Grubsie77
Level 1: Cadet

Re: Phillips Hue purchase

Will look at ordering the kit online then and see how it goes. Thanks for the feedback.
Neelu2
Level 2: Rookie

Re: Phillips Hue purchase

I tried to purchase the Hue lights without the Smart Home and Telstra said NO!

Feanharo
Telstra Platinum
Telstra Platinum

Re: Phillips Hue purchase

Hi @Neelu2

Was it via online order, in store, or over the phone?

Chris

Telstra Platinum Tech Support


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