Level 3: Gumshoe

Re: Solid Orange light on hub

I'm not sure why some Telstra employee has moved this to the Modems and Routers section of crowd support. I rebooted my router (a non Telstra device). The only piece of Telstra hardware I touched was the thing I had problems with, the SMART HOME HUB which is why I posted in that forum. Can someone clarify to me why this isn't a SMART HOME query and answer so that I post in the correct forum in the future? thanks

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Level 24: Supreme Being
Level 24: Supreme Being

Re: Solid Orange light on hub

It is, i'm not sure why it got moved TBH but i will move it again to the correct section
I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

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