Telstra Locator Gold Tier subscription

[Ant303]

Hi Team for gold tier members the locator and the use states "Complimentary lifetime subscription for "Telstra Locator" however information on the pdf that is sent  says 10 dollars per month.

I cant get a hold of anyone live to chat with, and frankly, the automated chat service bot is nonsensical. can anyone clarify that this is free for the life of holding Telstra products as it states online.

thanks

[Jupiter · Accepted solution]

The pdf doesn't include the $10 credit amount (the system can't currently cope with displaying discounts)..

[Rachra]

I also have completed this free purchase and received a $10 pm notification. I tried online support but it is automated not a real person providing support. How do I cancel this Telstra as I don’t want additional charges

[Jupiter]

You shouldn't get charged. The system isn't set up to show the discounts, so it just sends the default amount.