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Ordered online telstra locator starter pack and monthly subscription (wifi one) about 8 days ago. Said all done starter would be sent....and I would get email confirming order....also added some extra product (extra wifi tag and dog collar holders using reward points)
got emails for the extras and extra accessory arrived today....downloaded app but got error that subscription wasn’t active...also hadn’t got starter pack.
went online, couldn’t see active subscription either...,so re-ordered again and all went through same last page message that all done and I would get email....4hours later no email still....tried calling, but no one answering in the smart home team.....
anyone having similar issues getting this service yo activate.
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