Cretsy
Level 1: Cadet

Telstra Mobile Smart Antenna 4G Coverage Unit - Blank Lit Screen

I have a Telstra Mobile Smart Antenna 4G system, and the Network Unit works fine, but when I plug in and power up the Coverage Unit, the screen lights up, but remains blank and lit...  It never progresses or shows any text.  As a result, I obviously can't pair or use the units.

 

I have tried different power cords and locations, and tried powering up and down, but I have had no luck to date - the same blank lit screen each time.

 

Any help would be appreciated - thanks!

 

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1 REPLY 1
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Telstra Mobile Smart Antenna 4G Coverage Unit - Blank Lit Screen

The units should automatically pair (literally plug and play), so it should be working if it's just a screen issue.

 

Load the WAVE app and see if it's working.

 

You may need to return it if it's not working correctly.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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