Johnno09
Level 3: Gumshoe

Telstra Smart Home closing

Has anyone had any further updates to what is happening to smart home from this sent out last week

“To ensure your services aren't interrupted during the migration to Google Nest, your Telstra Smart Home products and subscriptions will continue beyond 16 November 2020, when we said they'd be disconnected. You'll receive a notification when the Google Nest devices are shipped, which should be within two weeks. We're sorry for the delay.”

 

 

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3 REPLIES 3
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Telstra Smart Home closing

Not yet. The 2 weeks is up on Tuesday.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Johnno09
Level 3: Gumshoe

Re: Telstra Smart Home closing

The two weeks is up still nothing!

Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Telstra Smart Home closing

Still haven't received anything about the devices being dispatched. Mind you, I wasn't really expecting them to be able to stick to the timeframe given their lack of ability to achieve anything on time with this process so far.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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