Level 1: Cadet

Telstra Smart Home to Google

With the Smart Home being discontinued, we opted for the Google Nest devices and received an email on Friday 4th December saying we should have our Google devices now so disconnection will occur on 16th December.  No devices have been received.  Contacted support and was advised sent 20/11....but they can't confirm if that's the email or the actual devices.... Now waiting for someone to call me to discuss.

Anyone else received theirs yet??

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 25: The Singularity
Level 25: The Singularity

Re: Telstra Smart Home to Google

Yes. Mine came late last week. If you have the Australia Post app, you should get a notification that a parcel is on its way from Synnex. That is the Google Nest/Home devices.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more