GrahamRob
Level 1: Cadet

Telstra Smart Home

Answered

Hi I have received My start up kit . However when I try to Pair one of the window / door sensors it does not work.

I have tried factory resetting it as per instructions several times. Is there somewhere I can order a replacement as it appears to be faulty. Regards Graham 

1 ACCEPTED SOLUTION

Accepted Solutions
Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Telstra Smart Home

Call 132200 and ask for Smart Home Faults.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Telstra Smart Home

Call 132200 and ask for Smart Home Faults.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more