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Level 1: Cadet

Telstra Smart home

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I would like to know more about the Home Surcity Cameras that you can get on the Telstra Smart Home range, how much Internet does it use, if your internet gets discounted does are the camars on some sort of back up dervice?

Jodie Clark
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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Telstra Smart home

Internet usage will depend on how many videos they upload and how often you are watching the camera/s in real-time in the smart home app so it's going to vary.

There is no backup. If your internet or power goes down so does the system.
I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator

View solution in original post

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Highlighted
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Telstra Smart home

Internet usage will depend on how many videos they upload and how often you are watching the camera/s in real-time in the smart home app so it's going to vary.

There is no backup. If your internet or power goes down so does the system.
I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator

View solution in original post

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