DanJames
Level 1: Cadet

Telstra Smart Modem™ FAQ

Are Telstra smart modems locked to work only on the Telstra network?
What settings need to be changed to work on another nbn provider?

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3 REPLIES 3
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Telstra Smart Modem™ FAQ

The Telstra modems will provide an internet connection on other providers NBN connections but will not provide a phone service. The only settings that require changing is the entry of username and password if the other providers connections use PPPOA or PPPOE for authentication.

DanJames
Level 1: Cadet

Re: Telstra Smart Modem™ FAQ

How do I delete the ppp credentials (username and password) to be left blank on smart modem
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Telstra Smart Modem™ FAQ

You can't leave the admin and password fields blank. If your internet provider uses IPOE instead of PPPOE or PPPOA the modem automatically detects that the connection uses IPOE and what ever is in the username and password field is ignored.

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