Level 1: Cadet

Telstra TV foxplay

I have a second hand TV RUKO box would like to connect to my Foxtel play acc BUT it keeps telling me that there is an error AS4043. How do I sign into my account




Thanks   Sandra

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 23: Superhero

Re: Telstra TV foxplay

Is your Foxtel play account currently in a free trial period?

Normally that error comes up if the account you're trying to log in with is in a trial period, and someone has previously used a trial on the TelstraTV.

Once your free trial has finished and you're a paying customer, it should login fine on the 2nd hand device.
If you've found a solution then don't forget to mark that post accordingly.
If you think I've been of assistance to you please remember to let me know by clicking on the LIKE button.

Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more