Trouble accessing a web page, ERR_TOO_MANY_REDIRECTS

[Spencer_5]

I am having trouble accessing different web pages through chrome.

When I click on the web page, the link redirects me to this page and displays...

This page isn’t working

mymodem.modem redirected you too many times.

• Try clearing your cookies.

ERR_TOO_MANY_REDIRECTS

I have cleared my cookies, browsing history, cached images and files and other site data through chrome. I have tried also on internet explorer however unable to access the web page still. 

If anyone can help it would be most appreciated. 

[Mkrtich · Accepted solution]

A friend of mine had on his DJA0231. We turned off the Telstra Modem, disconnected his Samsung tablet, rebooted the modem , then turned on the tablet and linked it back to modem's Wi-Fi. I think the DNS function in the modem sometimes gets confused and needs a flush. There is a command to do that in a PC as well, but it wasn't required in my friend's case.  

If power down on modem doesn't work, you could try a factory reset - insert paperclip into Reset hole for 10 seconds with power on the modem. Any custom settings will need re-programming. 

[Spencer_5]

Thank you so much Mkrtich!!!!

Powering down and resetting the modem worked perfectly .