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Level 2: Rookie

Unable To Log In To Telstra Smart Home App

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Can't log into Telstra Smart Home on IPhone or Samsung tablet for past few days.  Have deleted app and reinstalled and turned phone on and off.  Any ideas?<removed for your privacy>  Roger

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Level 2: Rookie
Accepted Solution

Re: Unable To Log In To Telstra Smart Home App

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5 REPLIES 5
Level 2: Rookie

Re: Unable To Log In To Telstra Smart Home App

Hi yes. Had the same issues all weekend. Only got on once last night and it's again been unavailable all day today again (Sunday)
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Level 2: Rookie

Re: Unable To Log In To Telstra Smart Home App

Same here! Anybody had any replies fron Telstra?
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Level 2: Rookie

Re: Unable To Log In To Telstra Smart Home App

Same here.
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Level 24: Supreme Being
Level 24: Supreme Being

Re: Unable To Log In To Telstra Smart Home App

This issue should of been resolved as of about 10PM last night

Was an issue affecting Telstra ID's, not the smarthome platform itself
I am Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
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Level 2: Rookie
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Re: Unable To Log In To Telstra Smart Home App

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