Level 1: Cadet

Velocity office hours

My service wasn’t not connected as promised yesterday. I’ve called the velocity line and they say call in office hours. No sign of what office hours are on the weekend. Anyone know? 

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Level 20: Director
Level 20: Director

Re: Velocity office hours

Hi @Taz99 

Apparently they are open Mon – Fri: 8.00am – 8.00pm AEST (I realise this doesn't help)

If you have an order number, you can track it here. Should start with 1-



I don't work for Telstra, Never have, I am just a Telstra customer like you.
So the advice I give is my own, In my own time, Guided by my own experience/knowledge.
Which I am always happy to be corrected on.

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