jks435
Level 1: Cadet

actual Mbps versus advertised Mbps

I am about to select a Telstra Home Internet Bundle to connect to the NBN via Fixed Wireless access technology,  either the Connect or Connect Plus plan.  The Connect bundle advertises 20Mbps download speed while the Connect Plus advertises 40 Mbps.  Is there any information about how close the actual speed is and what happens if for example, one is on the 40Mbps plan and is consistently getting a lower speed?  Thanks. 

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4 REPLIES 4
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being

Re: actual Mbps versus advertised Mbps

https://www.telstra.com.au/broadband/nbn/nbn-speeds-explained#wireless

Essentially nothing happens..the 50/20 tier is provided for free on those plans (Due to current deals with NBN™ that reduces the price they charge for 50/20). Telstra's bundles are primarily data limit based

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343GuiltySpark
Level 23: Superhero
Level 23: Superhero

Re: actual Mbps versus advertised Mbps

From my understanding Telstra only Sells the 25/5 tier for NBN FW. Its hard to say what speed you'd get as FW can get complex. You may connected to FW tower that has fibre back-haul and no many users or to a tower that doesn't have fibre back-haul and used point to point radio to link back to the tower with a fibre connection. I think the minimum speeds that NBN is trying to guarantee is 6mbps.
I work for Telstra, but my opinions are my own and not that of Telstras
Ozmoz
Level 22: Superhuman
Level 22: Superhuman

Re: actual Mbps versus advertised Mbps


@343GuiltySpark wrote:
From my understanding Telstra only Sells the 25/5 tier for NBN FW. 

Is that still the case? I recall reading somewhere that the NBN Co has said FW will be getting NBN 100 plans this year. Which I think would be limited to the fibre back-haul links.

 

If that's the case it would be strange for Bigpond to still limit it to 25/5 since so many already offer 50/20.

 

I don't follow what is happening with FW so it's just a point of fyi for me :-)

Someone keeps putting vegetables in my beer crisper :-(

Footnote: I don't work for Telstra, I just try to help out fellow Telstra customers.
343GuiltySpark
Level 23: Superhero
Level 23: Superhero

Re: actual Mbps versus advertised Mbps

Telstra only offer up to the 25/5 Tier for NBN FW. NBN co have canned the plans 100/40 for FW shown in the following media

1: http://www.abc.net.au/news/2018-06-04/nbn-chief-blames-gamers-for-congestion/9832596
2: https://www.lifehacker.com.au/2018/05/nbn-co-ditches-100mbps-speeds-for-fixed-wireless-customers/
3: https://www.itnews.com.au/news/nbn-co-kills-100mbps-on-fixed-wireless-491662
I work for Telstra, but my opinions are my own and not that of Telstras

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