Level 1: Cadet

ADSL congestion issues

Hi,

 

I'm facing a speed issue with my Internet connection for more than a month! The best speed I could get is 2mbps which is silly as I cant watch Internet TV clearly and cant have reliable download and video calls.

I contacted your technical team and they updated that I'm on a congestion line and this problem will be solved soon and that was 2 weeks ago. I live in wayville suburb which is pretty close to CBD so I really hope that my issue will be solved soon.

 

Kind regards,

 

Sid K.

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1 REPLY 1
Telstra (Retired)
Telstra (Retired)

Re: ADSL congestion issues

Hey Sid,

 

Its great to hear that they have got a fix coming for your congestion issues. You can actually check the progress of congestion upgrades here, under DSLAM Backhaul relief Smiley Happy

 

Brodie

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