Level 1: Cadet

ADSL major issue

I've been having a major ongoing issue with my ADSL 2+
The internet slows down to 24kbps unless I reset Chanel width from 20mhz to 20/40mhz
After doing this is works fine for 5minutes to and hour

I've tried connecting Ethernet, resetting the modem, using a new DNS server and everything and the only solution that I've found is to frequently refresh the WiFi channel width which is odd because it doesn't work on Ethernet

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 23: Superhero

Re: ADSL major issue

Good morning,

I must say you are really very exceptionally lucky to get 24mb/s regardless.


I would be interested in what speed you get before it returns to 24 mb/s

As you are trying to use this outside the normal spec, the system is probably defaulting to the required settings.

As your procedure is quite unusual, you may want to relate this on the specialist modem forum of where some high level tech ideas are discussed.

Best wishes

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"
Level 3: Gumshoe

Re: ADSL major issue

"I must say you are really very exceptionally lucky to get 24mb/s regardless."


I don't think he is getting 24mb/s  in fact he doesn't even say that if you read his post above.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit