Level 1: Cadet

Adsl transition

Answered

Hi, I went onto Telstra website to move fron adsl2+ to nbn. I checked street adress and chose bundled plan. On 30th Oct, my app said voice changed over and order complete. After many hours, apparently I have only changed plan. I now need to do a transition order. Everytime I go to Telstra, it takes me to the part I have already done. Any help appreciated. 

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Adsl transition

You need to speak to a Telstra consultant. Use the Messaging function in the My Telstra app "Get Help" section and leave a message for some one to contact you.

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Adsl transition

You need to speak to a Telstra consultant. Use the Messaging function in the My Telstra app "Get Help" section and leave a message for some one to contact you.

View solution in original post

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