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Level 1: Cadet

ADSL Usage Monitoring through MyAccount

Hi

We have recently signed up for Telstra ADSL and the service went live about a month ago but I can't see any usage detail in MyAccount. The broadband service is bundled with a landline. I can check every call made on the landline but there is no sign of the broadband usage. This is a problem as I would consider upgrading if the current plan is not adequate of my family's needs but I have no way of knowing this. All help gratefully received. 

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Support Team
Support Team

Re: ADSL Usage Monitoring through MyAccount

Hi emmamary, 

That's odd

I'd suggest to have a chat with our 24x7 My Account team via http://tel.st/cpyn so we can investigate & assist you with this 

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