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Level 1: Cadet

Bad Congestion

For the last 7 Days i have been getting bad Congestion sometime between 5 and 10 each night.

 

I have attached a pic that shows the problem everyday. This started happening after an outage. I have noticed more buffering and problems during this time.

 

I'm located in Wodonga, Vic. has anyone else noted an issue like this?

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Support Team
Support Team

Re: Bad Congestion

Hi @Tonycop690

 

Thanks for your post and I am sorry that you have been having some issues with the speed of your service. These are peak traffic periods so some variation is normal during these times but your service should still be used as normal. More details here: https://tel.st/dfp38

 

I would recommend speaking with our team on 133 933 so we can investigate this issue further for you.

 

Thanks

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