Level 1: Cadet

Bad internet connectioconnection

The signal is always bad. Can never get online. The signal light on the modem is always red. Bad signal. And i am paying alot for this bad service

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 25: The Singularity
Level 25: The Singularity

Re: Bad internet connectioconnection

The signal light only gives an indication of the strength of the 4G backup. If the main connection is working it has no effect on the internet speed. If you are experiencing poor speed or dropout there could be a fault with the link. Have you reported a fault.



Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit