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mobilenet
Level 2: Rookie

Hi all, for the past several months, I find that whenever the Firewall is turned on, the IPCams on my internal network eventually disconnect. These use port 554 for RTSP streaming to a "server" running on another internal computer. A firewall should ...

Gfrog
Level 2: Rookie

I don't even know why I am posting this - out of desperation? for fun? Anyway this is the story:-- ordered Telstra NBN on 6 June - was warned about up to 10 days of delay due to covid-19, understood and accepted the delay- received an email on 9 June ...

Lgo
Level 2: Rookie

Hello, chasing up for brother in-law who has Telstra Foxtel which is currently being provided over coax from the street, when area goes to NBN does that mean he has to transition to NBN, and does that then mean the Telstra Foxtel needs to be transiti ...

FinespunPirate
Level 1: Cadet

Connected fine for a few days, Windows 7 PC, now suddenly it doesn't connect at all for hours on end, will connect for a brief period (less than 5 minutes) then suddenly it decides its connect and fine

Telstra Smart modem Gen 2 (new)
HFC NBN
Wifi Connec ...

kinch
Level 3: Gumshoe

Getting NBN FTTC soon, however copper phone line socket up 1.5 meters on wall in kitchen. Using Telstra cable/foxtel at present in the most suitable area -who moves the line to this location?

Ozziebatler
Level 3: Gumshoe

Telstra - delibratly degrading your net expereince. Cable/nbn internet speed shaped automated Hi, I recently en-counted a problem with Telstra cable internet. For the last 2 weeks, I have had my uploads "shaped to 0.01mbit upload". How do I know its ...

zyz
Level 1: Cadet

Earlier I received a weird email of the contract of my plan (which was signed up almost 2 years ago), saying that I just signed up with the new plan. Came home from work found out the internet was down. They are sending a technician tomorrow but I do ...

jimanddallas183
Level 2: Rookie

Telstra (or NBN) suddenly stopped working this afternoon Monday 13th July 2020.

Szeth
Level 1: Cadet

Hi,  I have the Premium NBN plan and avg 95 Mbps Down and 35 Mbps Up however today my upload speed is sitting at 5 Mbps. I have restarted my modem, gone through the online troubleshooting process where it tells me there is no issue.

Lisa1232
Level 1: Cadet

We have a blue light on our modem and I can’t get it to change back to green. I’ve turned it off but this doesn’t seem to work. 
thanks. 

konmanos
Level 4: Private Eye

I have found that when accessing my Telstra Smart Modem Gen2 - that I am not able to view any details of anything on it. The modem is all working well, that is that I am able to access the internet etc. see image. You will note that I am not able to ...

Andy_Ng
Level 2: Rookie

Hi Telstra NBN team, I have registered NBN100 unlimited (A$90 per month). The order was completed yesterday (08/07). However, when I tested the speed. The download/upload rate is 46/13. I have been testing multiple times during different time of the ...

Gordon64
Level 2: Rookie

I have a Telstra nbn tier 25 home internet bundle (NBN FTTP, F@st 5355 modem, 5G wireless network within my home). I am very happy with it and it gives me download speeds of around 23Mps, but I am considering upgrading to the tier 50 plan now that I ...

theonlinemick
Level 4: Private Eye

I have had 5 Technician visits, each have said the issue is not at my end. Only last week was the last Technician visit after being escalated to NBN.co. The connection was stable for about a day after. Now the issue has come back again, with constant ...

ajamb
Level 1: Cadet

Hi,I had a weird problem recently that took a while to track down.I have a few computers in the house, on one of which I run a few virtual machines on (both windows 10 and Fedora 30 - 32).The host for the VMs is Fedora 32, and they are implemented wi ...

TheRogueOne
Level 2: Rookie

Hi all. I've seen a few people have had this before but I thought I'd put my own issue forward. Since the upgrade from Telstra cable HFC to NBN HFC (which was a straight NBN box plug in, activation and a new LH1000 modem) I am continually getting my ...

Valeriucca
Level 1: Cadet

Hi all, my prepaid number has been disconnected last week without any notice. I had not recharged the number in 6 months but I was still using the number as linked to my bank and other apps.
I have not received any warning messages nor emails from Tel ...

Graham2020
Level 1: Cadet

Hi We are having renovations done to the house and the home alarm system has been decommissioned, during this process the phone cable that runs into the house (and controls the broadband connection) was cut at the wall and needs to be fixed.  I was t ...

Question101
Level 1: Cadet

Hi my broadband works fine all day as soon as someone else comes home and starts downloading they appear to take all the speed and then all other PC/Tablet lags. What can I do to get more of an even share of the speed. The home is smart wired so not ...

Simmo_drz
Level 1: Cadet

What is an NBN Fixed Wireless Tower range?I live 3.4 km from a tower and the NBN coverage map shows I don't have access

Lgo
Level 2: Rookie

Hello, chasing up for brother in-law who has Telstra Foxtel which is currently being provided over coax from the street, when area goes to NBN does that mean he has to transition to NBN, and does that then mean the Telstra Foxtel needs to be transiti ...

FinespunPirate
Level 1: Cadet

Connected fine for a few days, Windows 7 PC, now suddenly it doesn't connect at all for hours on end, will connect for a brief period (less than 5 minutes) then suddenly it decides its connect and fine

Telstra Smart modem Gen 2 (new)
HFC NBN
Wifi Connec ...

kinch
Level 3: Gumshoe

Getting NBN FTTC soon, however copper phone line socket up 1.5 meters on wall in kitchen. Using Telstra cable/foxtel at present in the most suitable area -who moves the line to this location?

zyz
Level 1: Cadet

Earlier I received a weird email of the contract of my plan (which was signed up almost 2 years ago), saying that I just signed up with the new plan. Came home from work found out the internet was down. They are sending a technician tomorrow but I do ...

Lisa1232
Level 1: Cadet

We have a blue light on our modem and I can’t get it to change back to green. I’ve turned it off but this doesn’t seem to work. 
thanks. 

MarcusX
Level 1: Cadet

I'm having ongoing wifi dropout issues with the Telstra Gen 2 Arcadyan modem on the Telstra NBN service. I was given a Telstra Smart Business modem (Netgear V7610) by the Telstra tech on the last visit as he indicated that the current batch of Telstr ...

Damo871
Level 1: Cadet

Hi all,since we moved out of town 5 years ago, and previously having NBN fibre, we had to downgrade to fixed wireless. I am aware of how the speeds work based off time of day etc but a month ago, I got notification in a planned reduction to upload sp ...

MochaChai
Level 1: Cadet

I have connected our NBN black box to our Foxtel cable and to our NBN white box 5 days agobut the NBN box continuously flashes and our Telstra app says that we are still connected to cable and the order is still “process” we are operating on a very s ...

Brett732
Level 1: Cadet

How do you get Telstra to contact you.i have called I have escalated complaint I have been to Telstra shop I have complained on face book messenger and Foxtel website I have logged a complaint through app as requested by shop for a simple yes no answ ...

Rockdoc26
Level 1: Cadet

Hi. When we brought our house the phone line had no wall Bracket. The phone line is just poked up through the floorboards. Does the NBN installation use that (if it was there) wall bracket? In other words, is it worth my effort to get under the house ...

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