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CharlieKay
Level 1: Cadet

So I have noticed that NBN Co has announced consumers can now get 1000mbps NBN plans for people who have FTTP or HFC Connections. Aussie Broadband also offer such plans for $149 month to month. 

Will Telstra be offering similar plans to consumers anyt ...

Nbasti
Level 1: Cadet

I cannot connect to my home WiFi my router shows red green lights that are on but cannot connect to Wi-Fi  from any devices . My router is scanning for connect to Wi-Fi cannot locate the Telstra wifi name to log into

RedNed2
Level 2: Rookie

I put in an order for NBN to replace my ADSL service as soon as NBN went live in my street. Two weeks later I was sent an SMS that a tech would install the service for $240.00 and requested a confirmation SMS in reply. I sent a "NO" sms and a couple ...

JessicaGeroux
Level 1: Cadet

Hey I was just wondering about adsl availability in Laceys Creek. I've checked southern phone (ISP) and they said I can connect with Adsl. But when I check Telstras website they say it's not, any help?

sean1980
Level 1: Cadet

hi theremy telstra cable got a funny issue that i have internet connection,but i can't reach some websites. so i tried few ways: 1/ I use my phone (vodafone)to access a chinese supllier website, www.taobao.com, working well.2/ I use my desktop with c ...

JN2527
Level 1: Cadet

I have received notification that the NBN is now available to my property via FTTC. As I already have a Foxtel Cable through Telstra Bigpond, shouldn't I be able to connect using that cable as HFC?

Jaretw
Level 1: Cadet

When one of my family members streams shows on their telstra Tv our internet takes a huge dive in speed, My brother and i can both be gaming online and streaming youtube videos to our chromecast at the same time and not notice any problematic drops i ...

Jaymate
Level 1: Cadet

Hi There!
I own a Game server (Garry's Mod) and it's run on a new dedicated server I got (I had a weaker VPS with a different IP which people could connect to). However, it seems as if the IP is being blocked by Telstra as I can connect on Voda anothe ...

illusionFOREVER
Level 1: Cadet

Hi, Placed an order for home broadband 2 weeks ago and still have not received any information on the order, there's no record of my order number???? There's no telephone support and no chat only the virtual assistant which is useless. Anyone tell me ...

bobu
Level 1: Cadet

I have Foxtel through Telstra and want to know if there is anything extra I have to do in this regard, when self switching to nbn connection.

nigwooo
Level 3: Gumshoe

New NBN connection with telstra router putting out four wifi signals: 2.4GHz normal that we use (working well) and the same on 5GHz both of which I can disable at router address; however, also puts out guest 1 and guest 2 signals that are Telstra Air ...

badjohn7
Level 2: Rookie

I self installed the NBN modem and the Telstra modem. i did it correctly. My internet works but is always in mobile backup mode with the blue light instead of the green light. Nothing I can do will get it to run through the NBN with the green light. ...

Ave02
Level 1: Cadet

Hi, I have tried adding in the Telstra NBN Modem -> Advanced -> Local Network, Under Static Leases.However, it just keeps disappearing after I saved it. Could you please assist? Is this the right way to set the home IP Address to be fixed? Thanks

Dan_Ags
Level 1: Cadet

I have recently switched to Telstra NBN FTTN with a smart modem. I have been using my previous ADSL ISP for the first week with the new modem and everything was fine. I then cancelled that service to rely on the backup 4g with the modem until my NBN ...

Handouts
Level 2: Rookie

I am having some problems with the setup of the DSL-3900 have gone through the setup wizard entered the Telstra login details still no connection? Anyone able to guide me through the setup of this modem? I have pretty much just followed these instuct ...

jackmeat
Level 3: Gumshoe

I installed a wifi repeater/extender as an AP on the home network. All seems fine but no matter what happens, the device gets a great signal but "no internet access" The device (cheapie from amazon) has few options, but I tried changing the dhcp serv ...

TrevorF01
Level 2: Rookie

I’ve recently moved to a new city and placed a move order for April 24 on April 13th. Telstra still hasn’t completed the order! I’ve been in contact with them multiple times and they’ve given me the “it’ll be connected within the week” brushoff twice ...

janet-glenorie
Level 1: Cadet

Hi all,  On ASDL connection, no NBN. Download speed is 8Mbs but upload speed is only 0.6 Mbs,Due to the very close upload, we cant use video conference tools Is there any way to  balance the speed, 5Mbs down and 3Mbs upload. then allow for better gen ...

theonlinemick
Level 3: Gumshoe

For the last three weeks I have been experiencing frequent drop outs - this is what is happening and this is what I have already done.

What is happening:
1. Green light for several minutes, Then Orange light. Sometimes goes Red then Blue then Green. 
2. ...

Nbasti
Level 1: Cadet

I cannot connect to my home WiFi my router shows red green lights that are on but cannot connect to Wi-Fi  from any devices . My router is scanning for connect to Wi-Fi cannot locate the Telstra wifi name to log into

Jaymate
Level 1: Cadet

Hi There!
I own a Game server (Garry's Mod) and it's run on a new dedicated server I got (I had a weaker VPS with a different IP which people could connect to). However, it seems as if the IP is being blocked by Telstra as I can connect on Voda anothe ...

illusionFOREVER
Level 1: Cadet

Hi, Placed an order for home broadband 2 weeks ago and still have not received any information on the order, there's no record of my order number???? There's no telephone support and no chat only the virtual assistant which is useless. Anyone tell me ...

bobu
Level 1: Cadet

I have Foxtel through Telstra and want to know if there is anything extra I have to do in this regard, when self switching to nbn connection.

ant43
Level 1: Cadet

Technician installed nbn on Friday morning . He said it should be working .  Sunday 1153 it is still not working. When he left he said it was all installed correctly.  He said contact Telstra. Well they said it takes 24 to 48 hours to activated . Sti ...

Belle_Ri
Level 1: Cadet

Our internet has been down since Friday night and I need to have internet tomorrow coz I work from home

GW26
Level 1: Cadet

I am receiving texts every 2nd day saying that my Telstra smart modem has switched over to the mobile network. All my lights are green apart from the signal which is amber. My connection is intermitent.I have done the trouble shooting. Is there anyth ...

NewCommunityUse
Level 1: Cadet

Hi, as a result of moving to an area not serviced by Telstra NBN, I must disconnect my existing NBN services.Can someone please direct me to where I can do that?On the Telstra-site, it says I can do that via the Telstr app but I can not seem to find ...

Eliza28
Level 1: Cadet

Hi. My wifi has not worked the whole day. 

bluey18
Level 1: Cadet

I need find my PUK for my telstra gatewaythe SIM has never worked and i was trying to get it to work but the sim is now locked

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