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AK61
Level 1: Cadet

I received my NBN box and Wi-Fi modem yesterday. Got it all working perfectly. This morning NBN connection light flashing red. Have disconnected everything and reconnected and still flashing red. There are no faults with Telstra or NBN in my area. He ...

AK61
Level 1: Cadet

I received my NBN box and Wi-Fi modem yesterday. Got it all working perfectly. This morning NBN connection light flashing red. Have disconnected everything and reconnected and still flashing red. There are no faults with Telstra or NBN in my area. He ...

Tones123
Level 1: Cadet

Currently we are in a house that is on Cable Internet with only in last 6 months NBN has been completed in our area. They say its FTTC but after looking as the kit there is no phoneline in the house as i never had ADSL which is what the kit uses. The ...

gvm771
Level 1: Cadet

How do i set up messagebank with wifi calling? If I call 101 I get the msg these calls are unavailable from this service.

Beanok
Level 1: Cadet

I'm getting SSL issues connecting to a site I manage... but ONLY when I access it using a Telstra DNS server.

$ openssl s_client -connect covid-19-stories.com:443 -servername covid-19-stories.com CONNECTED(00 ...

Platypus5
Level 2: Rookie

Since connectedreplacement modem for cable.connection Telstra Broadband Protect is blocking access to multiple sites including Zoom. Used to be able.to login and change settings. Now says I need to pay $20 a.month to access this. Can't contact suppor ...

Niclee4
Level 1: Cadet

Hi, is there outages going on around 3004?

Blayne23
Level 2: Rookie

Our NBN connection has been disconnected for two weeks. It was previously running without issue for over a year. We had a Gen 1 Gateway modem that suddenly switched over to 4G backup mode 2 weeks ago during scheduled NBN maintenance in the area (coin ...

Difflam
Level 3: Gumshoe

It appears there is not enough Bandwidth in my area with speeds regularly as slow as download 1.69 Mbps and upload 0.081Mbps. I have a log of speeds. Irregularly it it is fine.
Regular drop outs.
Have to regularly restart the Modem  
The ability to cont ...

doode
Level 2: Rookie

I currently have ADSL2+ phone line package. My area is now NBN ready, am I automatically put on some NBN plan or will i remain on ADSL2+ ?

Derek21
Level 1: Cadet

9fore anyone jumps on me, I am not talking about 5G mobile. I am currently with TPG but decided to switch to Telstra but just recently i noticed on my home wifi there was a connection available called WiFi-Q6DD-5G and it gives significantly faster in ...

jet78
Level 1: Cadet

Hey contributors, I need to move house and want to cancel the existing telstra service. Given the fact that no call will be taken unless emergency these days how I can do that? I searched everywhere in manage account and there is no option to cancel ...

GavHill
Level 1: Cadet

Hi, I have low fixed wireless signal at my house, however ontop of the hill on our property the shed has a line of sight to the tower, so have decided to install fixed wireless on the shed and use existing ubiquity 150meg wireless bridge to send data ...

GregW
Level 13: Super Sleuth

Hi I want to ask if there are any know issue or if anyone else is experiencing slow speeds coming from the east coast to WA? Our NBN Fixed wireless (in the COVID-19) crisis, as in more users, I am still getting 35mbps download speed at 99% of the tim ...

cborn
Level 3: Gumshoe

I'm on Telstra Core Internet (ADSL)Employer has asked for list of IP ranges I may be connecting in from so the IPSEC VPN can be configured to accept them. Apparently it is managed by a 3rd party and they have to do this, despite it adding little-to-n ...

Brad093
Level 1: Cadet

Telstra in their wisdom scheduled me an appointment for an NBN technician to come to my address this thursday between 8-midday.The appointment doesn't suit me as no one will be home, now for almost a week I've been trying to reschedule this appointme ...

nigwooo
Level 3: Gumshoe

New NBN connection with telstra router putting out four wifi signals: 2.4GHz normal that we use (working well) and the same on 5GHz both of which I can disable at router address; however, also puts out guest 1 and guest 2 signals that are Telstra Air ...

badjohn7
Level 2: Rookie

I self installed the NBN modem and the Telstra modem. i did it correctly. My internet works but is always in mobile backup mode with the blue light instead of the green light. Nothing I can do will get it to run through the NBN with the green light. ...

Ave02
Level 1: Cadet

Hi, I have tried adding in the Telstra NBN Modem -> Advanced -> Local Network, Under Static Leases.However, it just keeps disappearing after I saved it. Could you please assist? Is this the right way to set the home IP Address to be fixed? Thanks

AK61
Level 1: Cadet

I received my NBN box and Wi-Fi modem yesterday. Got it all working perfectly. This morning NBN connection light flashing red. Have disconnected everything and reconnected and still flashing red. There are no faults with Telstra or NBN in my area. He ...

AK61
Level 1: Cadet

I received my NBN box and Wi-Fi modem yesterday. Got it all working perfectly. This morning NBN connection light flashing red. Have disconnected everything and reconnected and still flashing red. There are no faults with Telstra or NBN in my area. He ...

Tones123
Level 1: Cadet

Currently we are in a house that is on Cable Internet with only in last 6 months NBN has been completed in our area. They say its FTTC but after looking as the kit there is no phoneline in the house as i never had ADSL which is what the kit uses. The ...

gvm771
Level 1: Cadet

How do i set up messagebank with wifi calling? If I call 101 I get the msg these calls are unavailable from this service.

Capirucho
Level 1: Cadet

Can you please let me know what it is going on? I signup for NBN and I keep getting this message when I login on mymodem.

mikeellis1969
Level 1: Cadet

i have a internet connection but the optical light is solid red on my nbn box is this a fault 

Helpplease6
Level 1: Cadet

How do I get someone to call me or make contact. I’m unable to call during the dedicated hours due to my work. And the automated message just hangs up on me regardless of what option I choose. My ADSL2 has been switched off somehow and I have spent t ...

ShaneandNat
Level 1: Cadet

How on earth am I meant to contact Telstra and reschedule my MISSED NBN appointment because the technician never showed up?! The local Telstra store said "sorry we can't help. Call 132200".We call 132200. "Sorry, we can't help with your enquiry becau ...

howrseuser
Level 3: Gumshoe

We plugged in our nbn modem 8 weeks ago, got a text to say telstra would connect us to nbn in a few days and nothing has happenedPhone call doesnt work and store cant help

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