CrowdSupport®

Broadband & nbn™

Home Broadband

Ask a question

image

All Posts
Answered
Unanswered

Level 1: Cadet

43m ago

How do i set up messagebank with wifi calling? If I call 101 I get the msg these calls are unavailable from this service.

Level 1: Cadet

2 hours ago

I'm getting SSL issues connecting to a site I manage... but ONLY when I access it using a Telstra DNS server.

$ openssl s_client -connect covid-19-stories.com:443 -servername covid-19-stories.com CONNECTED(00 ...

Level 2: Rookie

7 hours ago

Since connectedreplacement modem for cable.connection Telstra Broadband Protect is blocking access to multiple sites including Zoom. Used to be able.to login and change settings. Now says I need to pay $20 a.month to access this. Can't contact suppor ...

Level 1: Cadet

13 hours ago

Hi, is there outages going on around 3004?

Level 2: Rookie

2 weeks ago

Our NBN connection has been disconnected for two weeks. It was previously running without issue for over a year. We had a Gen 1 Gateway modem that suddenly switched over to 4G backup mode 2 weeks ago during scheduled NBN maintenance in the area (coin ...

0 Likes
571 Views
25 Replies
6 hours ago by Jupiter

Level 3: Gumshoe

Wednesday

It appears there is not enough Bandwidth in my area with speeds regularly as slow as download 1.69 Mbps and upload 0.081Mbps. I have a log of speeds. Irregularly it it is fine.
Regular drop outs.
Have to regularly restart the Modem
The ability to cont ...

Level 1: Cadet

Wednesday

I have finally got around to trying to set up my 4 M35H boosters. These come in pairs and I have successfully set up the first pair but I can't find anywhere and instructions on adding the next pair. Each pair comes with a separate wifi SSID and it ...

Level 1: Cadet

yesterday

Can you please let me know what it is going on? I signup for NBN and I keep getting this message when I login on mymodem.

Level 1: Cadet

yesterday

Hi Crowdsupport I experienced a power outage yesterday and since, my HFC gateway isn't getting sync therefore my modem is on 4G backup but not enough bandwidth to work from home with.I tried logging a fault both with the my Telstra app and calling, b ...

Level 1: Cadet

yesterday

i have a internet connection but the optical light is solid red on my nbn box is this a fault

Level 2: Rookie

Monday

I currently have ADSL2+ phone line package. My area is now NBN ready, am I automatically put on some NBN plan or will i remain on ADSL2+ ?

Level 1: Cadet

Wednesday

9fore anyone jumps on me, I am not talking about 5G mobile. I am currently with TPG but decided to switch to Telstra but just recently i noticed on my home wifi there was a connection available called WiFi-Q6DD-5G and it gives significantly faster in ...

Level 1: Cadet

March

Hey contributors, I need to move house and want to cancel the existing telstra service. Given the fact that no call will be taken unless emergency these days how I can do that? I searched everywhere in manage account and there is no option to cancel ...

0 Likes
849 Views
7 Replies
Wednesday by WendiF

Level 1: Cadet

Wednesday

Hi, I have low fixed wireless signal at my house, however ontop of the hill on our property the shed has a line of sight to the tower, so have decided to install fixed wireless on the shed and use existing ubiquity 150meg wireless bridge to send data ...

Level 13: Super Sleuth

a month ago

Hi I want to ask if there are any know issue or if anyone else is experiencing slow speeds coming from the east coast to WA? Our NBN Fixed wireless (in the COVID-19) crisis, as in more users, I am still getting 35mbps download speed at 99% of the tim ...

Level 3: Gumshoe

Tuesday

I'm on Telstra Core Internet (ADSL)Employer has asked for list of IP ranges I may be connecting in from so the IPSEC VPN can be configured to accept them. Apparently it is managed by a 3rd party and they have to do this, despite it adding little-to-n ...

Level 1: Cadet

Tuesday

Telstra in their wisdom scheduled me an appointment for an NBN technician to come to my address this thursday between 8-midday.The appointment doesn't suit me as no one will be home, now for almost a week I've been trying to reschedule this appointme ...

Level 3: Gumshoe

Friday

New NBN connection with telstra router putting out four wifi signals: 2.4GHz normal that we use (working well) and the same on 5GHz both of which I can disable at router address; however, also puts out guest 1 and guest 2 signals that are Telstra Air ...

Level 2: Rookie

a month ago

I self installed the NBN modem and the Telstra modem. i did it correctly. My internet works but is always in mobile backup mode with the blue light instead of the green light. Nothing I can do will get it to run through the NBN with the green light. ...

0 Likes
1,117 Views
10 Replies
a week ago by Hiccup01

Level 1: Cadet

2 weeks ago

Hi, I have tried adding in the Telstra NBN Modem -> Advanced -> Local Network, Under Static Leases.However, it just keeps disappearing after I saved it. Could you please assist? Is this the right way to set the home IP Address to be fixed? Thanks

Level 1: Cadet

43m ago

How do i set up messagebank with wifi calling? If I call 101 I get the msg these calls are unavailable from this service.

Level 1: Cadet

yesterday

Can you please let me know what it is going on? I signup for NBN and I keep getting this message when I login on mymodem.

Level 1: Cadet

yesterday

i have a internet connection but the optical light is solid red on my nbn box is this a fault

Level 1: Cadet

yesterday

How do I get someone to call me or make contact. I’m unable to call during the dedicated hours due to my work. And the automated message just hangs up on me regardless of what option I choose. My ADSL2 has been switched off somehow and I have spent t ...

Level 1: Cadet

yesterday

How on earth am I meant to contact Telstra and reschedule my MISSED NBN appointment because the technician never showed up?! The local Telstra store said "sorry we can't help. Call 132200".We call 132200. "Sorry, we can't help with your enquiry becau ...

Level 3: Gumshoe

yesterday

We plugged in our nbn modem 8 weeks ago, got a text to say telstra would connect us to nbn in a few days and nothing has happenedPhone call doesnt work and store cant help

Level 1: Cadet

yesterday

Hi there,Is there an internet cable outage in Essendon today? One outage website says yes. Telstra one says no. We have not had internet since last night around 6pm.

Level 1: Cadet

yesterday

Received a faulty wifi extender, how do I contact, tried all the means.

Level 1: Cadet

Wednesday

I am being driven to despair trying to get any meaningful communication with Telstra. I feel like Sisyphus, only my pointless task is to try and engage with Telstra. I need the internet to be connected at my current location (Mosman) AND my other loc ...