Big Pond Broadband Internet Usage not showing on My Account

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My Big Pond Broadband Internet Usage is not showing on My Account.

Returns error - ""There was an error retrieving your details. Please try again later""
Have been getting this error message for a number of days.

I am not on NBN. Was automatically transferred over to the 500GB plan in March this year.

I have seen some posts relating to this but they are over 4 years old.

13/8/2020

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