Level 1: Cadet

bigpond cable to NBN


Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Support Team
Support Team

Re: bigpond cable to NBN

Hi bigshiro, thanks for getting in touch, apologies for the delay getting back to you. 

You can see how this works here: "Moving to the nbn | What you need to know" -  https://tel.st/zv2gd;

Then you can place an order online here https://tel.st/3l3bb. This will go through and tell you what technology type you can get, and then what plan you want, and submit your order. Our NBN team will then contact you via phone or email with further details and confirm the connection timeframe and arrange a modem to be sent out for self installation or a technician visit if needed. 


Let me know how you go.  


Regards - Tom


Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today
Don't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you out

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit