Cheesedoffagain
Level 1: Cadet

Broadband Top up

What's going on?  I finally managed to get things restored (I thought) so that I can get three data top ups each year and thought everything was fine.  Now I've found out I've been debited for one top up (not received) and only have two left.  Telstra on line assistance has become a joke!  Do we all need to contact the CEO to get basic problems sorted out?

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1 REPLY 1
Dowser
Level 21: Augmented
Level 21: Augmented

Re: Broadband Top up

You can find information about your Data Top Ups on the Telstra webpage

 

You could raise a complaint about the missing Data Top Up.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit