Rua1
Level 1: Cadet

Cable broadband

I want to activate my cable service. Could anyone tell me an email address of tesltra cable team? It seems that it isn’t efficient and effective to solve my problems over phone.

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2 REPLIES 2
343GuiltySpark
Level 23: Superhero
Level 23: Superhero

Re: Cable broadband

To my knowledge, there is no email support avaliable for thay team. If you are unable to self activate, the cable activations over the phone are the only ones able to do it.
I work for Telstra, but my opinions are my own and not that of Telstras
OzyGuy
Level 6: Bloodhound

Re: Cable broadband

Getting cable activated can be a nightmare, particularly if your area is approaching NBN active status.

https://crowdsupport.telstra.com.au/t5/Home-Broadband/The-nightmare-of-trying-to-connect-to-Bigpond-...
from a land DOWN UNDER

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit