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Level 1: Cadet

Cable Modem

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Hi,

we have received a new cable modem, all intalled ok except what i now beilieve is the old modem is still registered, i have now waited for 12 hours for the de-register of the old and register of the new, hmmm suggestions

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Level 20: Director
Accepted Solution

Re: Cable Modem

I have not had a cable modem for a long time however I did find this older post that may interest you:  http://crowdsupport.telstra.com.au/t5/Modems-Hardware/activate-new-cable-modem/td-p/120918

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Level 20: Director
Accepted Solution

Re: Cable Modem

I have not had a cable modem for a long time however I did find this older post that may interest you:  http://crowdsupport.telstra.com.au/t5/Modems-Hardware/activate-new-cable-modem/td-p/120918

View solution in original post

Level 1: Cadet

Re: Cable Modem

Thank you, I have since been on chat to bigpond and they have set up de-activation on the old modem and registration of the new one, which apparently will happen in a few hours Smiley Happy thank you for the link as well, appreciated

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