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Mitzi61
Level 1: Cadet
March 2019

Can anyone help with slow ADSL 2 speed and Wifi speed Rang Telstra again still no answer

Ethernet ping 193 Download 6.70 Upload 0.69 wireless even worse for all

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cf4
Level 24: Supreme Being
Level 24: Supreme Being
March 2019

Re: Can anyone help with slow ADSL 2 speed and Wifi speed Rang Telstra again still no answer

In response to Mitzi61

Could you post your line stats. These will show the Actual speed of the ADSL link, Maximum Speed of ADSL link, Link attenuation and SNR Margin of link.

 

Below is were to  find line stats on Telstra Modems/Gateways

 

 

TG587 Telstra T-Gateway (TG797). Telstra Gateway Max TG799 and Telstra Gateway Max II (TG800)
http://10.0.0.138 > advance > broadband > DSL stats

 

Telstra Gateway Frontier (DJN2130), Telstra Smart Modem (DJA0230) Telstra Smart Modem Gen2 (DJA0231)


http://192.168.0.1 > Advanced > Broadband > DSL stats Log in ID Gen 2 is admin/Telstra

 

Telstra Gateway (Sagemcom F@st 5355)
http://10.0.0.138 > Advanced > Gateway Settings > Dev Info > General > xDSL (Near bottom of page) Password is admin

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ForensicsGuru
Level 21: Augmented
March 2019

Re: Can anyone help with slow ADSL 2 speed and Wifi speed Rang Telstra again still no answer

In response to Mitzi61
Depending on how far from the exchange you are, these could be actually fairly good results... Can you do what @cf4 suggested? That may give us better idea of what is going on...
DISCLAIMER: I do not work for Telstra or any other ISP. I never did. I have wealth of practical knowledge in Computer Security and Forensic Computing. I have been in the field since 1985.

Likes (formerly Kudos) and solutions are appreciated!!!
The comments expressed by me reflect my user experience and personal opinion.
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