Level 6: Bloodhound

can't ring 1300 numbers

I can't ring 13 25 99   or 1300 012 708  or any 13 number at all.  They dial and connect okay but then there's a total silence.


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Support Team
Support Team

Re: can't ring 1300 numbers

Hi bullockornis, I trust this can be sorted out for you soon. It's odd that the number would dial and connect and then go silent rather than having a notification that the number isn't available - while we're not able to access accounts via posts on these forums, our Faults teams via the online chat service at  https://tel.st/4kwmy can investigate and help further.

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Level 3: Gumshoe

Re: can't ring 1300 numbers

It's okay.  It's working again.  Came good within 5 minutes.  Must have a glitch with the infrastructure or something.  I did nothing.  Just retried after a few minutes and there it was...

thanks for the offer of help.



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