Level 1: Cadet

Cancel Service



I need to cancel my NBN Contract! I have tried calling and using My Telstra app (can't set up/login)  who then redirect me to 24/7 who then redirect me back to My Telstra app. Please advise! I just want to cancel my service

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Level 19: Deputy Director

Re: Cancel Service

Only other way is to go in store and explain you’ve had no luck through over the phone (this is where they’ll usually direct you in the first instance)

While I am a Telstra employee, I am not an official Telstra representative on CrowdSupport. My opinions are my own and do not necessarily represent those of Telstra.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit