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What is so sad, is that I was on the original project team to deliver bigpond cable in 1997.. it’s a traversity that Telstra signs customers up and wastes our time with the endless on holds.. and checking the following day, the turn off them on of the modem.. I signed up on December 7, received my modem on Dec 21 and a month later still no internet. It’s comical when Im told to use 4G.. I wish....
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Concerning to hear that your internet connection issue has not been resolved after so long.
What has initially been advised is causing the delay? If a formal complaint is currently open for you, do you happen to have the specific SR reference number for it?
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