danieldp1
Level 3: Gumshoe

Change of NBN connection password

Answered

I’d just like to confirm that to change my NBN connection password I need to:

(1) change the account password in the Telstra smartmodem AFTER

(2) changing the bigpond account password.

 

but.....where do I change the bigpond account password online? It doesn’t seem to be accessible from my Telstra account page.

1 ACCEPTED SOLUTION

Accepted Solutions
cf4
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Change of NBN connection password

When you change the primary Email password the Bigpond account password is also changed.

Telstra NBN connection use IPOE so no username or password is used..You only need to change the password online.

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
cf4
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Change of NBN connection password

When you change the primary Email password the Bigpond account password is also changed.

Telstra NBN connection use IPOE so no username or password is used..You only need to change the password online.

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit