Close account again
On 31/7/20 I gave up on Telstra zero help setting up my nbn.
I then asked to close all accounts.
A day later a human called me to ask me to stay, I said no I have already joined another company who set everything up for me and close my internet and home phone accounts.
I was told this will be done.
i am continuing to get bills from this pathetic company.
please help how do I rid my life from this horrible company
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Re: Close account again
I know exactly what you are going through, our company have been trying to get onto Telstra Small business to upgrade from ADSL2 to NBN for the last 4 weeks, cannot talk to anybody, but they can chat, but it gets to a point and you just don't hear from them again, we are going to call Nexgen, Telstra, a communications company fails to communicate, absolutely disgusted.
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