My wife and I had a nightmare customer experience with Telstra over almost 6 months. For making our life so difficult we are fighting hard for fair compensation. Our case was so neglected, we had to get TIO, the Federal Communications Minister and the Office of the CEO involved. I even set up a website to publicise a hunger strike I planned to go on to draw attention to my issue and Telstra's poor service. I'm keen to understand if anyone has had a similar experience and if you would be interested in joining a class action?
If anyone has had a similar experience and has successfully negotiated compensation let me know. If you are interested in joining a class action, please let me know if the thread.
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Apologies for the delayed response.
A claim for compensation should be negotiated by your case manager and/or a third party if you've enlisted outside assistance, I recommend discussing this with them directly.
Please let me know if you need further assistance.
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For some....Life is so short, sometimes we just have to move on, especially at Christmas.