SG-AG
Level 1: Cadet

Complaint

Hi

 

I need to raise a complaint about your service levels. Whom can I contact. 

 

Saurabh

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1 REPLY 1
SteveW_52
Level 22: Superhuman
Level 22: Superhuman

Re: Complaint

You could start here..

https://say.telstra.com.au/customer/general/forms/Email-Complaint

 

It will take a week or so to get an initial response.

Be clear with what issue you are raising and if you have ant references, be sure to include those.

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit