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Constant slow speeds with ADSL2+
I have been connected to the BigPond Elite 200g ADSL2+ for approx 12 months now. And have been extremely disatisfied with the service of the product for almost the entire time. I have dealt with telstra on about 5 occasions to try and attain a resolution to this problem, but they have not come to the table with anything.
This is my connection speed
Broadband Speed Test Results
Test run on 30/06/2013 @ 06:14 PM
Mirror: Telstra Bigpond
Data: 751 KB
Test Time: 10.41 secs
Your line speed is 591 kbps (0.59 Mbps).
Your download speed is 74 KB/s (0.07 MB/s)
This is not acceptable for paying $125 a month etc for this bundle.
I have Foxtel on T-BOX and this whole weekend I have not been able to enjoy watching one AFL Match on fox footy because it cuts in and out becaiuse of my slow speeds.
I would like Telstra to either:
- Attend my exchange to ensure I am plugged into the correct ADSL2+ port.
- Or upgrade the exchange to ensure they have a port they can connect me to so I can receive the service I have paid for.. for the last 12 months.
This is a joke. Come on Telstra.
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